Human Resilience Part 2: Root Solution to Burnout, Outbursts, Absenteeism & Attrition

Kathleen Gramzay

Resilience-the Power to Reclaim our Sanity, Health, and Civility

Have you noticed that people seem to have shorter fuses these days? Are you seeing more outbursts by colleagues, clients, and family members, in public, or online? What the heck is going on?


Maybe you’re noticing it’s you who has become quicker to react with anger, fear, or anxiety. Perhaps you’re wondering, am I the only one feeling this way? That answer: Definitely not, you are far from alone.


It’s easy to make negative judgments about ourselves or others. But when we do, we miss a critical opportunity to gain a deeper understanding and a doorway to sustainable solutions for better mental, physical, and social health.


If you’re willing to take a little ride with me here, I believe you’ll find it worthwhile.


Has Everyone Gone Mad?

Given the current state of hostility and division among people, it does appear the world has gone crazy.

Thankfully, the clear lens of neurology provides physiological answers and a crucial vantage point to reclaim our sanity, health, and civility.


Very simply put: This is what four years of chronic stress and burnout look like in human beings with overtaxed nervous systems that have become highly dysregulated.


Think of chronic stress as a pair of self-darkening sunglasses that negatively tint our perceptions of how we think, feel, and act, with the physical body bearing the toll at a functional level. The tint gradually gets darker and darker, incrementally increasing our negative perceptions, behaviors, and health.


The twist is that we don’t realize it’s the glasses creating the distortion. It looks and feels like someone or something outside of us is causing the problem, so we think people and things outside of ourselves have to change for us to feel better.


The irony of chronic stress and burnout is that we can’t see it in ourselves but quickly spot (and often judge) it in others. Perhaps you’ve been in a meeting or at home and watched someone have a seemingly “out of nowhere” emotional outburst, blame someone or something else, and storm out of the room leaving everyone else raising their eyebrows at each other. If so, you’ve seen some of the effects of chronic stress.


Chronic stress creates predictable negative bias patterns across every aspect of our health -how we think, how we feel, how we act, and how it shows up physically. These aspects of our health are so intrinsically tied, that I use the term “body/mind” to encompass them.


Historically, the allopathic medicine system has compartmentalized health treating mental, emotional, behavioral health, and physical health as separate entities.


The reality is that physiologically, there is no separating mental health from emotional health from behavioral health from physical health. It’s all ONE health.  A sample of pandemic fallout in the upsurge of prescriptions for depression and anxiety, stress-related emergency room visits, high blood pressure, gut issues, violence, and suicide bears this out.


Connecting the Dots

A March 2024 burnout survey by MyPerfectResume[i] provides data that demonstrates a vivid connect-the-dots illustration. Note the italics which highlight the thoughts/emotions/behavior/physical connections.

 

  • 1 in 5 think about quitting their jobs every day
  • 1 in 4 have experienced depression about their jobs
  • 9 out of 10 respondents feel burned out
  • 24% have taken a leave of absence due to stress
  • 20% have called in sick because they couldn’t face going to work
  • 20% felt angry at their co-workers
  • 10 out of 12 have had outbursts at work (53% reported multiple outbursts) in the last 6 months


    Reported
Health-Related Issues:

  • Increased anxiety/stress
  • Frequent headaches
  • Chronic muscle pain
  • Disturbed sleep
  • Lower immunity, higher risk of colds, flu, and other infections
  • Stomach, digestion issues
  • Difficulty concentrating
  • Irritability


Through the dark lens of chronic stress and the underlying neurological bias of perceived threat, here’s an example of what we experience in our psyches, our bodies, our work, and our relationships:


It shows up as a stressed-out leader or manager barking at direct reports about another deadline that must be met. The reports neurologically react in fight, flight, or freeze. One gets angry and resistant. Another shuts down, already planning to call out tomorrow. A third person who has hit their breaking point avoids saying anything but gets online and fills out job applications. A series of reactive emails ensue to pass the buck or blame.

 

The Outcomes:

The product is not delivered as promised and the client is unsatisfied and unhappy. Everyone goes home in a bad mood and vents about how toxic the culture is, how no one else takes responsibility, or how certain people are intentionally out to get them. Conversely, they say nothing, reach for something to “take the edge off” and zone out binge-watching TV. Meanwhile, their mood is so thick family members feel it and they get triggered into their go-to emergency fight/flight/freeze response to cope with the situation.


In this scenario, everyone negatively impacted goes to bed in one of the three emergency states. They’re now unable to access the deeply needed restoration side of the nervous system that holds the healing power of sleep, cellular repair, and full immune system function. Instead, they wake up feeling worse, dreading the day, wondering how they’ll get through it.


This is how the fire of individual chronic stress spreads into a blazing forest fire across organizations and human society.


So How Do We Flip the Switch?

The blessing in things getting so bad is that it demands attention. When asked what would help reduce their stress, respondents of the cited survey offered the following:


  • Earning more money
  • Having more role clarity
  • More flexibility/autonomy with my schedule
  • Getting a promotion
  • Having fewer responsibilities
  • The ability to work from home more
  • Being more intellectually challenged
  • Having more autonomy over my work
  • Having a different manager
  • The ability to go into the office more
  • Fewer meetings
  • A shorter commute


Thankfully, more leaders are starting to realize the impact magnitude of chronic stress and taking steps to listen and improve the work environment, which will greatly benefit their people, culture, and bottom line.


Eliminating stress triggers and implementing meaningful changes is the smart place to start and the first step of an effective resilience strategy. However, it falls short of being a viable sustainable solution.


What’s Good for the Tree Sustains the Forest

Trying to stamp out chronic stress and its ripple effects by focusing on external triggers is like pruning the branches of a diseased tree. It might make it look healthier temporarily. But so long as the root cause is left untreated, the disease will continue to spread through individual trees and the forest of humanity showing up as physical, mental, emotional, organizational, and societal disease and disturbance.


It’s time to address chronic stress at its roots by shifting the individual, organizational, and societal priority to regain agency over our body/minds and rebuild resilience and health from the inside out.


Resetting ourselves not only helps us. It also positively co-regulates others, restoring our sense of safety in engaging together. Making individual well-being a priority is the cornerstone of creating and sustaining community, organizational, and societal well-being.


This approach allows us to shift from the insidious threat, distrust, and division that has darkened our perspective, health, and behavior toward ourselves and each other.


A Sustainable Solution

The ever-renewable, resilience-building prescription entails teaching people how to re-regulate the nervous system when triggered supporting the body/mind to increase its resilience and capacity to get along with each other while addressing life’s challenges.


This holistic, root-cause solution addresses the problem internally reactivating calm, critical thinking, emotional balance, trust, kinder, more considerate behavior, and allows the body/mind to shift to restore itself. This is where we’re designed to live - the neurological home of our mental, emotional, physical, and social health and well-being.


The more proficient we get in re-regulating ourselves through resilience training and other smart health and social practices, the more natural co-regulation happens between us. Through it, we restore our sanity, our health, and our civility.


From that restoration, our cooler heads, kinder hearts, and greater health can fuel our creativity, empathy, and capacity to collectively resolve the challenges that face us all.


If you'd like to learn more about how resilience training for your organization, contact us.



 
[i] The Truth About Worker Burnout, MyPerfectResume, March 2024





By Kathleen Gramzay July 10, 2025
No matter how useful artificial intelligence is, it’s critical to remember one thing: Leadership is still—irrefutably—human. While AI excels at logic, speed, and efficiency, it lacks the heart, ethics, and vision that define great leadership. The most effective managers and executives bring something to the table that algorithms can’t replicate: emotional depth, contextual judgment, and the ability to inspire. Here are 10 essential human leadership qualities that remain irreplaceable in the age of AI. 1. Emotional Intelligence: Leading with Empathy Emotional intelligence (EQ) is more than just being nice—it’s the ability to sense, understand, and respond to human emotions and needs. When a team is under stress, a good leader doesn’t just push deadlines. They read the room. They pause, listen, and then provide the resources their people need to be and engage as their best selves. AI can detect sentiment, but it can’t genuinely care. That human ability to say “I understand” or “you have my support” and mean it and follow through on it, builds trust, loyalty, and psychological safety—core ingredients of high-performing teams. 2. Ethical Judgment: Navigating the Gray Areas Business decisions often require navigating complex moral terrain—choices where the right path isn’t clear. Should we prioritize profit or people? Should we launch a product that’s technically legal but socially questionable? These aren’t decisions that can be made by optimizing for data points. They require human leaders with integrity, lived experience, and a moral compass that machines simply do not possess. 3. Creativity and Vision: Seeing What Doesn’t Yet Exist AI can analyze what has happened and make predictions about what might happen—but only humans can imagine something entirely new. True visionaries see around corners. They dream, take creative risks, and shape future opportunities from abstract ideas. They cultivate a culture that enables their teams to carry them out. Whether it’s launching a revolutionary product or rethinking a business model, these leaps of imagination are powered by healthy human brains, not a neural network. 4. Motivation and Inspiration: Moving Hearts, Not Just Metrics People don’t follow data—they follow purpose. Great leaders energize their teams not with charts, but with conviction and connection. They tell stories, share values, and create a shared mission that sparks passion. AI might generate performance dashboards, but it can’t walk into a room and inspire people to go the extra mile during hard times. Leadership requires presence, vulnerability, and authenticity. 5. Cultural Intelligence and Inclusion Workforces today are global and diverse. Effective leaders understand cultural nuance, social identity, and how to create inclusive environments where everyone feels seen and valued. AI might translate languages, but it doesn’t grasp cultural meaning. It doesn’t know when to be subtle, when to be bold, or how to honor traditions. Only humans can lead with true cross-cultural sensitivity and build belonging through shared commonality and appreciation for the expanded brain-trust that diversity provides. 6. Adaptability in Uncertainty Leaders often must make decisions with incomplete data and shifting conditions. This is where human adaptability can shine. AI waits for patterns to emerge; humans lean into ambiguity. When a market suddenly shifts or a crisis hits, a strong leader pivots, improvises, and reassures others—not because a model told them to, but because they feel the moment demands it. 7. Mentorship and Personal Growth True leadership isn’t just about directing—it’s about developing others. Human leaders mentor, coach, and champion their team members, often becoming lifelong influences in people’s careers. That human-to-human investment—offering wisdom, encouragement, support, or tough love—is something no chatbot can emulate. 8. Relationship Building and Trust Trust is built over time, through shared experiences, emotional honesty, and consistent behavior. It’s delicate, hard-won, and essential for collaboration. You can’t automate a bond. People trust people, not platforms. Conscious human leaders who demonstrate genuine care for the mental and physical well-being of their people foster loyalty, reduce turnover, and make workplaces more enjoyable and more resilient. 9. Storytelling: The Power to Connect and Align Data tells you what’s happening. A story tells you why it matters. Leaders use stories to rally teams, communicate vision, and create shared meaning during times of change. These narratives give work purpose beyond profits, connecting people to something greater than themselves. No AI can write a story that truly resonates the way a leader speaking from lived experience can. 10. Ethical Use of AI: Humans Must Lead the Machines It is up to human leaders to decide how AI is used. Will it promote fairness—or amplify bias? Will it empower people—or replace them irresponsibly? Only human beings can ask and answer those questions from a place of conscience. Leadership in the AI era includes being ethical stewards of technology, ensuring that innovation aligns with human values. The Bottom Line AI is a powerful tool—but it’s still just a tool. The heart of any organization lies in its people, and the soul of its success lies in conscious leadership. As companies embrace automation, they must double down on developing human-centered leaders—people who can think creatively, act ethically, adapt instinctively, and lead with empathy. The future of work will be built not just on what machines can do but as always, on what only humans can bring. ________________________________________________________________ Kathleen Gramzay is the Founder of Kinessage LLC. She is passionate about helping mission-driven leaders reduce burnout and recharge their resilience, to lead and succeed with greater positive ripple impact and reach. Kinessage LLC supports performance, culture, and human-conscious organizations, empowering leaders, managers, and teams to show up more effectively, confidently, and collaboratively through resilience strategy and training. The Kinessage® interactive body/mind training programs teach individuals neurosomatic skills to reduce burnout, build stress resilience, and self-release chronic tension and pain, increasing mental and physical resilience for greater individual and organizational success and sustainability. If you'd like to provide a deeper level of conscious engagement and effective resilience tools for your leaders or organization at your next monthly meeting, quarterly retreat, or conference, contact Kathleen directly Here.  If these articles resonate, I welcome you to comment, subscribe, or share them!
By Kathleen Gramzay July 10, 2025
In every great story, there’s an invisible force that weakens even the strongest heroes. For Superman, it’s kryptonite. For today’s workforce—especially its leaders—it’s uncertainty. The world is no longer dealing with occasional turbulence. We’re living in a time of persistent volatility: economic upheaval, global instability, rapid technological shifts, and mounting social pressure. For business leaders, this creates an urgent challenge—and a defining opportunity. Gallup’s 2025 Global Workplace Report lays it out plainly: manager burnout is now a systemic risk. The data shows that nearly 6 in 10 managers report being stressed at work, and employee engagement worldwide is 21 percent (as low as during the COVID 19 lockdown). Even more alarming? Most leaders are navigating this reality without the tools to support themselves, let alone the people they lead. This is not a leadership crisis. It’s a nervous system crisis. Stress: The Silent Saboteur of Performance Uncertainty doesn’t just make people uncomfortable—it dysregulates the human nervous system. When employees and leaders are exposed to chronic ambiguity, hypervigilance sets in. Focus narrows, creativity shuts down, and the brain prioritizes survival over strategic thinking. The result? Burnout, disengagement, conflict, and collapse of morale. What does unmanaged stress look like in the workplace? Missed deadlines and sluggish innovation High turnover, absenteeism, and presenteeism Managers emotionally checked out or over-functioning on empty Talent depletion across every level Gallup reports the cost of the fall of global engagement is $438B in lost productivity, and cites the manager engagement drop from 30% to 27% as its primary cause. The Report warns that if leaders don’t address this burnout epidemic, GDP loss on a global scale could be the long-term outcome. This is much more than an HR problem, it’s an economic imperative. Resilience: The Antidote to Kryptonite But here’s the good news: unlike kryptonite, uncertainty isn’t fatal—if we’re prepared. The human body and brain are wired to adapt. What’s necessary, is to build that blueprint potential into a practiced skill of real, embodied, enduring resilience that becomes the bodymind’s enhanced response to stress and uncertainty. Think of resilience as the organizational equivalent of muscle memory. When people learn how to regulate their stress response, recover from setbacks, and stay grounded amid chaos, they don’t just “cope”—they lead. They collaborate better, think more clearly, and act more decisively under pressure. And what happens when that skill is built across entire leadership teams? You get healthy, engaged people, and performance that lasts. Neurosomatic resilience training builds exactly this capacity—through nervous system regulation, stress load reduction, emotional agility, and mental flexibility. It’s about equipping people to thrive in the storm, not wait it out. The Business Case for Resilience The numbers speak for themselves: According to Gallup, highly engaged teams show 23% higher profitability and significantly lower turnover and absenteeism. Organizations that support employee well-being see up to 41% less burnout, higher productivity, and greater customer satisfaction. Cultures that prioritize resilience outperform in adaptability, innovation, and retention—key drivers of competitive advantage in a world of constant change. Resilience isn’t soft. It’s smart strategy. Leading Through, Not Around, Uncertainty We are long past the point of seeing burnout as an individual failure. It is a systems failure that the demands placed on people have outpaced their internal and collective capacity to meet them. As a leader, you have the power to flip the script. Instead of bracing for the next disruption, what if your people were equipped to move through it—calm, creative, and collaborative? Instead of treating well-being as a sideline initiative, what if it became your organization’s strategic foundation? Instead of fighting to sustain yesterday’s momentum, what if you built the nervous system strength required to lead into what’s next? The Path Forward A resilient organization starts with resilient leaders. It starts with the decision to treat people not as resources to be optimized, but as human beings with interdependent systems that require support - mind, body, and spirit. Resilience training is not a luxury. It’s the core infrastructure for future-ready business. It builds the internal capacity your people need to meet the external demands your industry will inevitably face.. Uncertainty isn’t going away. But burnout, disengagement, and stress-related decline don’t have to be your story. Here’s a simple start of 3 basic practices to weave into your day: 1. Regulate Before You React In high-stress moments, take a pause before responding. Use a simple nervous system regulation tool—take 5 deep diaphragmatic breaths to center yourself. This models calmness for your team and improves your decision-making clarity. 2. Create Micro-Moments of Recovery Resilience isn’t built in isolation—it’s built in the flow of the workday. Integrate short, regular recovery practices: a 5-minute walk, hydration breaks, digital detox zones, or brief mindfulness pauses. These reset your energy and help prevent burnout from accumulating. 3. Normalize Conversations About Capacity and Act on the Feedback. Build psychological safety by regularly asking your team, “What’s one thing you need to feel more supported this week?” This opens the door for honest communication and reinforces a culture where human limits are respected—not ignored. Key point: demonstrate positive action on the feedback to walk your talk and make real headway in building trust. Resilience is the superpower. Are you ready to intentionally build it into your organization? ___________ Kathleen Gramzay is the Founder of Kinessage LLC. She is passionate about helping mission-driven leaders reduce burnout and recharge their resilience, to lead and succeed with greater positive ripple impact and reach. Kinessage LLC supports performance, culture, and human-conscious organizations, empowering leaders, managers, and teams to show up more effectively, confidently, and collaboratively through resilience strategy and training. The Kinessage® interactive body/mind training programs teach individuals neurosomatic skills to reduce burnout, build stress resilience, and self-release chronic tension and pain, increasing mental and physical resilience for greater individual and organizational success and sustainability. If you'd like to provide a deeper level of conscious engagement and effective resilience tools for your leaders or organization at your next monthly meeting, quarterly retreat, or conference, contact Kathleen directly Here.  If these articles resonate, I welcome you to comment, subscribe, or share them!
By Kathleen Gramzay July 10, 2025
Humanity is at a paradoxical crossroads. We are wired for greatness, but chronic stress has short-circuited our potential. Why is this an issue? Under chronic stress or burnout, greatness isn’t an accessible menu option. What then determines whether we can access our greatness and embrace our collective capacities to solve the significant shared human challenges, or devolve into threat-based, fearful people who believe the only way to survive is to dominate others, take as much as we can get right now, and let everyone not like “us” fend for themselves? - The conditioned state of our nervous system, our awareness of it, and our conscious will to reclaim sovereignty over it. Chronic stress conditions us to respond as threatened prey or predator. Stress resilience conditions us for problem-solving, long-range decisions, and positive action under pressure. Perhaps you’re familiar with this scenario: The leader shows up smiling and in a good mood; everyone breathes a collective sigh of relief and relaxes with a sense it’s going to be a good day. The next day, the leader shows up barking orders and demanding everything NOW. Instantly, each person’s nervous system goes into its individual aspect of survival mode. Communication goes from collegial to cutthroat or no communication at all. Strategic thinking, positive engagement, and creativity are neurologically offline. The collective goal is sacrificed to reactionary individual protection and safety. Like a network of computers, human nervous systems respond relative to those with whom they interact. The fact is, business leaders aren't just managing employees, they're managing human nervous systems. And more critically, they are either regulating or dysregulating them. Our wiring has been burning for a while, fueled by the pandemic, distrust, invasions, and political upheavals that continue to disrupt personal-to-global relationships, supply chains, markets, and the world economy. Consider data from leading industry sources: Senior-leader and manager burnout levels: 50 -70% (SHRM, Gallup, McKinsey) Employee burnout levels: 88% (Forbes/MyPerfectResume) U.S. employee active engagement: 32% (Gallup) The ripple effects of employee disengagement/burnout are exponential: Economic : (American Journal of Preventive Medicine April ‘25) Annual Cost Per Employee $3,999–$20,683 (hourly to executive) Equal to 0.2–2.9 times average health insurance and 3.3–17.1 times employee training costs Human : The mental, emotional, behavioral, and physical health of each person The contagious dysregulating impact on others around them In the leader survival mode example above, the workday is unproductive and the ripple effect continues. Impacted employees unconsciously vent their emotions perhaps by cutting off someone in traffic, being rude to a convenience store clerk, or berating a family member for not doing a task at home, causing more separation and survival mode behavior. We know it’s necessary to care for business operating systems. We spend big budgets maintaining and protecting them. We understand they must be defragged, updated, and rebooted if we expect them to run efficiently and continue working well. Our human operating systems - our consciousness, mental, and physical states of being - are infinitely more powerful, resilient, and expansive. Yet they are less understood, less valued, and less prioritized. Our intellect has brought us far in terms of technology. Yet it’s our human operating system - the state of the body/mind, our mental and physical felt sense of safety, that determines whether we direct that technology to benefit everyone or use it to fuel division, hatred, greed, and chaos. It begs the question: Why are we willing to invest heavily in artificial intelligence yet allocate little budget to stop the deterioration of human intelligence and health at a time when every human’s highest capacity is critically needed to optimize our advancements? To successfully navigate today’s tumultuous world, we must consciously upgrade our human capacity to live and lead through it. How? Prioritize (budget & model) mental and physical restoration to reduce chronic stress and its corrosive effect on humanity and business. Resilience is a leadership necessity, not a luxury. Leverage neurosomatic (body/mind) skills to turn stress into strength activating the innate intelligence that fuels creativity, and connection of our greater Selves. We can defrag our minds, remove the toxic files from our bodies, and reboot our desire to positively engage with each other. Operating through our higher-order thinking minds and hearts we can draw from the collective wisdom of coherence and reason for human success and sustainability. The capacity of these body/minds is regenerative and expansive. By investing in and applying resilience to all aspects of our human intelligence – neurosomatic, emotional, and intellectual, we can regain our sovereignty to individually and collectively move ourselves, our families, communities, businesses, nations, and humanity forward. In future posts, I’ll share practical applications to enhance resilience in yourself and your teams. Follow along as we recharge our collective resilience. If these articles resonate, I invite you to comment, subscribe, or share them.  ___________ Kathleen Gramzay is the Founder of Kinessage LLC. She is passionate about helping leaders of mission-driven organizations reduce burnout, and recharge their resilience, to lead and succeed with greater positive ripple impact and reach. If you'd like to provide a deeper level of conscious engagement and effective resilience tools for your leaders or organization at your next monthly meeting, quarterly retreat, or conference, please contact Kathleen directly Here. Kinessage LLC supports performance, culture, and wellness-conscious organizations, empowering leaders, managers, and teams to show up more effectively, confidently, and collaboratively through resilience strategy and training. The Kinessage® interactive body/mind training programs teach individuals skills to reduce burnout, build stress resilience, and self-release chronic tension and pain, increasing mental and physical resilience for greater individual and organizational success and sustainability. You can find out more at www.kathleengramzay.com
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