It was going to be a full back-to-back kind of day, and I was prepared and ready. I had an appointment, then three conference calls one after the other before returning to my office. Since I was going to be out, I had my laptop, my headset, my phone; I was good to go. Phone in one hand, the other occupied by my tea mug and keys I turned to leave the salon to make my first call. And then, my phone slipped. In what felt like slow motion, my lifeline to business and the world bobbled three times in and just out of my... Read More